Politique de remboursement

30-day return policy | Money-back guarantee

At Gløde, we believe you should experience our products in your own home to feel the warmth, fabrics, and design. That's why we offer a 30-day trial period on all orders.

Heat should be felt, fabrics should be touchable, and the design should be visible in your own space. That's why you can easily try Gløde at home. Discover how our infrared heat embraces you, enjoy the quality of the fabrics, and see how Gløde enhances your interior.

Does it fit perfectly? Then you can keep it. Still unsure? No problem. Just return it in new condition and you'll get a full refund.

Returns

Your Gløde product must be returned to us within 30 days of delivery. You can try it out at home, but the product must be in good condition and complete with all accessories when you return it. Simply register your return in our portal and follow the instructions.

Products must be returned clean and undamaged. If there are signs of wear beyond what is necessary to test the product, we may deduct a reasonable amount from your refund. Batteries, chargers, and other accessories must always be returned with the product.

Refund

Once we've received and inspected your return, we'll refund your purchase within 14 days. Return shipping is free, unless otherwise stated during promotional periods.